What Is Your Returns Policy?
We Take Pride In The Quality Of Everything We Offer.
If You Are Returning An Item Because There Is A Defect In The Workmanship Or That
The Item's Size Was Incorrect, We Will Gladly Accept Returns For An Exchange Up To 10 Days
From The Date The Package Was Shipped For A Replacement Of The Defective Item
Or The Correct Size That You Needed.
You Are Responsible For the Cost of Returning The Item Unless The Return Is The Result
We Take Pride In The Quality Of Everything We Offer.
If You Are Returning An Item Because There Is A Defect In The Workmanship Or That
The Item's Size Was Incorrect, We Will Gladly Accept Returns For An Exchange Up To 10 Days
From The Date The Package Was Shipped For A Replacement Of The Defective Item
Or The Correct Size That You Needed.
PLEASE NOTE: Used Merchandise Will Not Be Accepted Or That The Item Cannot Be Returned
Due To Health Reasons , Body Piercing Jewelry Are The Exception To The Above Rule.
I
When Returning The Item To Us, Do Not Mark On The Outside Of The Package
Any Such Words As Gemstone, Jewelry, or Other Words That Would Entice Theft.
Is Your Credit Card Form Secure?
We use authorize.net For Taking Credit Card Purchases.
You can see the Authorize.net logo on each page and is your assurance of a secure site. We welcome Visa, Mastercard and Discover cards for your convenience.
Submitting An Order Is A Legally Binding Contract.
We expect to be paid for these items immediately.
If you are unable to pay immediately please have the courtesy to let us know
about it and how you are attempting to rectify the situation.
We DO Report All Individuals, Who Fraudulently Submit Orders, To The Appropriate Government
Fraud Agencies. We Reserve The Right To Refuse A Sale To Anyone Who Has Defrauded Us In The Past
What Type Of Payments Do You Accept?
We expect payment when your item is shipped. Mastercard, Visa and Discover cards are accepted.
Please contact us if you prefer to order byUS mail.
How Are You Able To Offer Your Merchandise At Such Low Prices?
We Monitor Our Overhead Spending Very Carefully. Our Business Is Based on
Repeat Business, So Low Prices, And Good Customer Service Are All Important To Our Approach and Success.
How Long Does It Take To Process An Order?
That Depends On The Item. When Purchasing Items That Are Created Through Our Main Mfg
The Items In That Order Are Created By Hand By Jewelry Creators. Delivery May Take 1-2 Weeks,
Depending On The Item. Because Each Order Is Considered A Custom Order,
It Has Become Our Best Selling Tool.
On Items That Are In Stock, The Web Page Will State That and Expect 3-14 Days Delivery, But We
Cannot Guarantee The 3-14 Days Since We Are Not The Manufacturer,
But Normally, Orders Come In Within The 3-14 Days Period.
Do You Use Real Gemstones?
It Depends On The Item. Many of our products are Swarovski crystals. In Our Description's We State What Gemstone Is Used. Many of our products offer Swarovski Crystals And The Top Of The Line Russian CZs!
What Is Rhodium?
Rhodium, ( Rh ) On The Periodic Table Of Elements, Is A Silver White Metal.
Rhodium Comes From The Platinum Family And It Is By Far The Most
Expensive Of The Precious Metals. White Gold And Silver Are Often Plated
With Rhodium To Give Protection. It Is Highly Resistant To Corrosion And
Is Extremely ReFlective. It Is Resistant To Tarnishing And Is Also
Hypo-Allergenic Since It Contains No Nickle As Found In Sterling Silver.
You Will See Some Stores That State Bonded Jewelry On Their Items.
Another Term for Bonded Is Plating.
However, Not All Plating Is The Same!
All Of The 24K Yellow Gold And Rhodium Plated Products Are Bonded
With 2 Layers Of 24K Yellow Gold Or High Polished Rhodium.
Most Manufacturers Use a Single Step Process.
While There Are No Federal Standards In This Arena, This 2 Step Process
As Well As The Lifetime Certificate With Each Piece Is Your
Assurance Of The Consistency And Outstanding Quality.
