FAQ
Categories

Categories

What Is Your Returns Policy?

We Take Pride In The Quality Of Everything We Offer. If You Are Returning An Item Because There Is A Defect In The Workmanship Or That The Item's Size Was Incorrect, We Will Gladly Accept Returns For An Exchange Up To 10 Days From The Date The Package Was Shipped For A Replacement Of The Defective Item Or The Correct Size That You Needed.


You Are Responsible For the Cost of Returning The Item Unless The Return Is The Result We Take Pride In The Quality Of Everything We Offer.
If You Are Returning An Item Because There Is A Defect In The Workmanship Or That The Item's Size Was Incorrect, We Will Gladly Accept Returns For An Exchange Up To 10 Days From The Date The Package Was Shipped For A Replacement Of The Defective Item Or The Correct Size That You Needed.

PLEASE NOTE: Used Merchandise Will Not Be Accepted Or That The Item Cannot Be Returned Due To Health Reasons , Body Piercing Jewelry Are The Exception To The Above Rule.

I

When Returning The Item To Us, Do Not Mark On The Outside Of The Package Any Such Words As Gemstone, Jewelry, or Other Words That Would Entice Theft.


Is Your Credit Card Form Secure?

We use authorize.net  For Taking Credit Card Purchases.
You can see the Authorize.net logo on each page and is your assurance of a secure site.  We welcome Visa, Mastercard and Discover cards for your convenience.
Submitting An Order Is A Legally Binding Contract.
We expect to be paid for these items immediately.
If you are unable to pay immediately please have the courtesy to let us know about it and how you are attempting to rectify the situation.

We DO Report All Individuals, Who Fraudulently Submit Orders, To The Appropriate Government Fraud Agencies. We Reserve The Right To Refuse A Sale To Anyone Who Has Defrauded Us In The Past

What Type Of Payments Do You Accept?

  We expect payment when your item is shipped.  Mastercard, Visa and Discover cards are accepted.

Please contact us if you prefer to order byUS mail.

How Are You Able To Offer Your Merchandise At Such Low Prices?

We Monitor Our Overhead Spending Very Carefully. Our Business Is Based on Repeat Business, So Low Prices, And Good Customer Service Are All Important To Our Approach and Success.

How Long Does It Take To Process An Order?

That Depends On The Item. When Purchasing Items That Are Created Through Our Main Mfg The Items In That Order Are Created By Hand By Jewelry Creators. Delivery May Take 1-2 Weeks, Depending On The Item. Because Each Order Is Considered A Custom Order, It Has Become Our Best Selling Tool.

On Items That Are In Stock, The Web Page Will State That and Expect 3-14 Days Delivery, But We Cannot Guarantee The 3-14 Days Since We Are Not The Manufacturer, But Normally, Orders Come In Within The 3-14 Days Period.

Do You Use Real Gemstones?

It Depends On The Item.  Many of our products are Swarovski crystals.  In Our Description's We State What Gemstone Is Used.  Many of our products offer Swarovski Crystals And The Top Of The Line Russian CZs!

 

What Is Rhodium?
Rhodium, ( Rh ) On The Periodic Table Of Elements, Is A Silver White Metal.
Rhodium Comes From The Platinum Family And It Is By Far The Most
Expensive Of The Precious Metals. White Gold And Silver Are Often Plated
With Rhodium To Give Protection. It Is Highly Resistant To Corrosion And
Is Extremely ReFlective. It Is Resistant To Tarnishing And Is Also
Hypo-Allergenic Since It Contains No Nickle As Found In Sterling Silver.

You Will See Some Stores That State Bonded Jewelry On Their Items.
Another Term for Bonded Is Plating.

However, Not All Plating Is The Same!

All Of The 24K Yellow Gold And Rhodium Plated Products Are Bonded
With 2 Layers Of 24K Yellow Gold Or High Polished Rhodium.

Most Manufacturers Use a Single Step Process.
While There Are No Federal Standards In This Arena, This 2 Step Process
As Well As The Lifetime Certificate With Each Piece Is Your
Assurance Of The Consistency And Outstanding Quality.

 

 

 

Shipping info

Shipping info

On All Jewelry Orders There Is A $1.00 Handling Fee

SHIPPING INTERNATIONALLY

We Use USPS GLOBAL FIRST CLASS MAIL.

First Class Global Mail Is An Accelerated Airmail Service That Provides Customers
With A Reliable And Economical Means Of Sending Light-Weight Merchandise
4 Pounds And Under To Over 51 Countries And Territories Worldwide.

First Class Handling - Our Foreign Postal Administrations Ensure That Your
Shipment Receives Priority Handling To All Its Destinations.

Please Review Shipping Cost Table And Note That These Packages Cannot
Be Insured And Tracking Is Not Available.

This Keeps The Shipping Cost Low.

We DO Provide You With The Customs Label Number
Once Your Order Is Shipped

Destination Country * Flat Rate
(Orders Up To $50.00
Up To 4 Pounds)
Flat Rate
(Orders Over $50.00
Over 4 Pounds)
International Countries $10.31 $25.00

Please Note That On Some Countries The Shipping May Cost More.
If This Occurs, We Will Invoice You For The Extra Cost.
If You Would Like To Know Before You Place The Order You May Call Or Email Us.

OUR CUSTOMS POLICY

We Have Recently Noticed That Many Countries Are Now Making Most Packages Go Through Customs.
We Do Understand Completely With The Possiblity Of Terrorist Activity/Smuggling etc.

It's Sad That It Has Come To This...But We Must Learn To Live With This.

What About Customs Charges? You May Be Charged Import Duties And Taxes That Are
Levied Once A Shipment Reaches Your Country. Customs Clearance Charges
Are Your Responsibility As We Have No Control Over These Charges
And Cannot Predict What They Will Be.
As Customs Charges Vary Widely From Country To Country,
Please Contact Your Local Customs Office For Further Information.

We DO Declare As Costume Jewelry - NOT As Jewelry Or Gemstones.

Please Contact Us When You Place An Order And We Will Go Over Everything With You.

We Are Sorry Due To Insurance Reasons We Cannot Ship To The Following Countries:
Afghanistan, Iran, Angola, Iraq, Bangladesh, Congo and Nigeria.

Flowers of the month

Flowers of the month

Each Month has a special flower.  Although not all the lists are the same, you can't go wrong is you use our list.

January Stone-Garnet, Flower-Carnation

February Stone- Amethyst, flower-Violet

March Stone-Aquamarine, Flower-Daffadil

April Stone-Diamond, Flower-Sweet Pes

May Stone-Emerald, Flower-Lily of the Valley

June Stone-Alexandrite, Flower-Rose

July Stone-Ruby, Flower-Larkspur

August Stone-Peridot, Flower-Gladiolus

September Stone-Sapphire, Flower-Aster

October Stone-Tourmaline, Flower-Calendula

November Stone-Yellow Topaz, Flower-Chrysanthemum

December Stone-Blue Topaz, Flower-Narcissus

All Jewelry Description's Are Provided To Us By The Manufacturer And Are Approximate.
If You Need To Return This Item For And Exchange, Please Send
The Item Back With Certificate That Was Included When Purchased.
Write A Note Explaining The Return For An Exchange.

 

Copyright © Crawford Sisters Enterprises, LLP Harrisburg, Oregon
support@qualitybirthstones.com